Long-form notes on collision repair, AI-native operations, and what we're learning building tools for industries where experience earns the work.
Subscribe via RSSA guide coat reveals the low spots your eye can't see on a panel. Our software works the same way on an estimate. Here's the technique, and where the name comes from.
The money a shop loses on a repair rarely walks out on one big missed part. It leaves a few dollars at a time, on the small operations that quietly fall off the estimate. Here is where to look.
When the carrier's estimate comes back lower than yours, the difference isn't random. It hides in the same handful of places every time. Here is how to find it, category by category.
The Database Enhancement Gateway is where the industry corrects the estimating databases on the record. For a shop writing supplements, a DEG inquiry is citable proof.
P-pages are the published rules behind every labor time in CCC, Audatex, and Mitchell. Here's what they are and why they decide your not-included operations.
One cut is a supplement. The same documented operation cut across job after job is a pattern, and patterns are what state insurance regulators are equipped to look at.
When sourcing swaps an OEM part for a recycled one, the price drops but the labor often doesn't. Here's how to document the gap and when to make it a safety argument.
An OEM position statement is the manufacturer's published repair requirement. In a supplement, it shifts the question from cost to whether the repair meets the maker's standard.
A practical playbook for documenting and winning collision supplements, from the operations carriers cut most to the paperwork that actually moves a reviewer.
Every booth at the trade show has AI on the banner. Here is the honest version from someone who ran a shop: where AI actually earns its keep in collision repair, and where it is still hype.
Estimating platforms default blend to half of a full refinish. The industry's own research says the opposite. Here's how to document the right number.
Two collision shops can do the same job on the same vehicle for the same carrier and get paid wildly different amounts. The difference is rarely grit or relationship. It comes down to how many authoritative citations each shop has ready to drop into a supplement, and how fast they can drop them.
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